Frequently Asked Questions

Please get in touch with us if you have any questions not answered below.

If you are a New Zealand citizen or resident, your stay at River Ridge East Birth Centre is fully funded by the New Zealand government.

If you are unsure of your eligibility, check here https://www.health.govt.nz/new-zealand-health-system/eligibility-publicly-funded-health-services

If you are eligible, when you carry out your postnatal care at River Ridge East Birth Centre, you are entitled to 48 hours postnatal care funded by the New Zealand government. However, if you birth with us, and capacity allows, we provide an extra night free of charge. 

Talk to your midwife about staying with us for your birth and postnatal care. Your midwife will then book you in and provide us with all the required paperwork. 

Yes! Many women who wish or need to give birth at Waikato Hospital will transfer to River Ridge East Birth Centre for their postnatal care. Your midwife will provide you with more options regarding your postnatal care with River Ridge East Birth Centre when creating your birth plan with you. 

We have a recommended checklist of things you and baby will need for birth and postnatal care.
Find it here

Your midwife, partner and chosen support people can attend the birth of the baby. Your midwife will let our staff know who will be attending your birth and if there’s anything you may need.

Yes! Our facility has two birth pools and a birthing bath – you have lots of options to choose from!

Contact your midwife first who will arrange where she’d like to see you, she may visit you at your home before suggesting you head in to River Ridge East Birth Centre.

If you need to transfer to the hospital, Waikato Hospital is just a short drive away. Your midwife will accompany you to the hospital via a free ambulance.

Yes. A support person can stay overnight and either share the double bed with you or sleep on the single bed sized window seat. If this is what will work best for you, they will need to bring their own bedding and pillow.

Your support person is able to purchase a dinner from our delicious menu for $15, and we will provide a complimentary breakfast for them.

Visiting Hours are 10am – 8pm.

While we welcome visitors during our Visiting Hours, River Ridge East Birth Centre also has a Quiet Time program in place. Our Quiet Time initiative is specifically created to allow new parents to rest, eat, bond with baby and learn about infant care and feeding. During Quiet Time our staff midwives (and LMCs) have the opportunity to provide uninterrupted essential care, support and education.

Our Quiet Time is every morning, till 1pm.

Quiet Time helps to decrease fatigue, increase bonding with baby and allow new parents to become familiar with baby’s feeding cues.

When planning a visit, we ask all visitors to consider this special time for the new parents and baby, and to keep their visit short and between the hours of 1pm and 8pm if possible. As always, visitors are asked to check with the new parents prior to arriving.


River Ridge East Birth Centre offers a warm, comfortable and homely environment for parents to welcome their new baby. Highly skilled midwives and well-equipped facilities ensure you and your family receive safe, comprehensive care and support throughout your maternal journey.

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